Privacy Policy

Last updated: February 17, 2026

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use Trafet. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information Collection and Use

We collect information to provide a better service to our users. Depending on your chosen authentication method, the types of data we collect include:

Personal Info

Email Address: This is our primary identifier for your account. It is collected when you sign in via Google Sign-In or Email and Password to manage your account and provide secure access.
Name: We only collect your name if you choose to sign in via Google Sign-In (as provided by your Google Profile). We do not collect or require your name if you register using the Email and Password method.
User ID: A unique, system-generated identifier stored in our backend to securely distinguish your data and preferences from other users.
Authentication Security: For Email/Password users, your credentials are encrypted and managed by Firebase Authentication. We do not store or have access to your plain-text passwords.

Location Data

Our application uses location services to enhance your experience. To provide accurate navigation and mapping features, we utilize the Google Maps SDK.

        Location Usage: We collect your
        Approximate and Precise Location to enable the "My
        Location" feature on the map and to improve the accuracy of Search
        Autocomplete results through Location Bias.
      

This data is only accessed when the app is in use and is necessary for the core functionality of our mapping services.

Device Information & Identifiers

To ensure reliable delivery of services and communication, we collect certain technical identifiers:

Push Notification Token (FCM): We collect a unique token provided by Firebase Cloud Messaging (FCM). This is used solely to send push notifications and important app updates. This token is not used to identify your physical device outside of our app's communication needs.
Device Metadata: We may collect basic information such as device model and operating system version to optimize app performance and troubleshoot technical issues.

2. Sharing of Data

We do not sell your personal data. We only share information with the following third-party service providers to ensure core app functionality and security:

Firebase Infrastructure (by Google): We rely on the Firebase platform to provide the essential technical foundation for the Trafet app. This includes several specialized services:
- Authentication & Database: We use Firebase Authentication to securely manage user accounts and Cloud Firestore to store user preferences. This ensures your data is synchronized and accessible only to you.
- Cloud Functions: We use backend logic to process sensitive operations, such as the automated secure deletion of your account and associated data upon request.
- Analytics: We collect anonymous usage statistics, such as which features are most frequently used and how users navigate the app. This data helps us optimize the user interface and improve the overall "Trafet" experience. This information is aggregated and does not personally identify you.
- Cloud Messaging (FCM): We use this service to send time-sensitive notifications, such as important service updates or information regarding your account status, directly to your device.
- Crashlytics: To ensure the highest reliability, we monitor app stability. When a technical error occurs, Firebase collects a crash logs, so our team can identify and fix the issue promptly.
Google Maps SDK & Location Services: To deliver the core routing and navigation features of Trafet, we utilize Google Maps services. This involves processing your location data to provide real-time interactive maps, precise location bias for faster destination searching, and the calculation of optimized routes to help you avoid traffic. This data is processed dynamically to ensure that the route information provided is accurate and relevant to your current position, enhancing your overall journey efficiency.

All service providers are prohibited from using your personal information for any purpose other than providing these services to us.

3. Data Retention and Deletion

We retain your personal data only for as long as your account is active or as needed to provide you with our services. You have the right to access, update, or delete your information at any time.

How to Delete Your Data

If you wish to permanently delete your account and all associated data (including your profile information and saved preferences), you can do so through the following methods:

In-App: Navigate to the account settings within the app and select "Delete Account".
Web Portal: Visit our dedicated data deletion page:
https://trafet.web.app/delete-account

Note: Once you confirm the deletion request, the process is permanent. Your data will be removed from our active databases and Firebase Authentication records immediately.

4. Security

We prioritize the security of your information and implement industry-standard measures to protect it:

Encryption in Transit: All information transferred between the app and our servers is protected using secure HTTPS/SSL (Secure Socket Layer) connections.
Data at Rest: Your personal data and authentication records are stored using Firebase Infrastructure, which ensures that data is encrypted while stored on Google's secure servers.
Authentication Security: We do not store passwords in plain text. All login credentials are managed through Firebase's identity platform, which uses advanced security protocols to prevent unauthorized access.

5. Contact Us

If you have questions about this policy, contact us at:

Email: hello.trafet@gmail.com